Global Privacy Policy
Last revised: August 2024
Introduction
This document is designed to help you understand how we collect, use, and protect your personal information when you use our platform. We aim to be transparent about our data practices so you can feel confident and informed.
Your privacy is our priority. We are committed to safeguarding your personal information and ensuring that your data is handled responsibly and securely. We adhere to industry standards to protect your privacy and comply with all relevant data protection laws. This Privacy Policy applies to all users of the Ownkey platform, including those who browse, register, list properties, or otherwise interact with our services. By using Ownkey, you agree to the terms outlined in this policy.
1. Information We Collect
When you use Ownkey, we collect certain personal information to provide you with a better experience. This may include your name, email address, phone number, and other contact details when you sign up, create a listing, or contact support. We also collect data automatically as you interact with our platform. This includes your IP address, device information, browser type, and how you navigate our site. This helps us improve our services and tailor the experience to your needs.
Ownkey uses cookies and similar technologies to track your activity on the platform. These small data files help us remember your preferences, understand your usage patterns, and offer you personalized content and ads. In some cases, we may receive information about you from third-party sources, such as social media platforms or partner websites. This information helps us enhance your experience on Ownkey by providing more relevant content and features.
2. How We Use Your Information
We use your information to deliver and enhance our services, ensuring that Ownkey meets your needs efficiently and effectively. This includes managing your account, processing transactions, and improving the overall functionality of our platform. Your data helps us tailor your experience on Ownkey, such as offering you targeted property recommendations and content that aligns with your preferences and search history.
We use your contact information to communicate with you. This includes sending you notifications about your account, updates about the platform, and responding to your customer support inquiries. Your information may also be used for marketing purposes, such as sending you promotional offers or information about new features. We aim to provide content that is relevant and valuable to you. We may use your information to comply with legal obligations, enforce our terms of service, and protect the rights, property, and safety of our users and Ownkey.
3. Sharing Your Information
We may share your information with trusted third-party service providers who help us operate Ownkey, such as payment processors, hosting services, and customer support platforms. These partners are bound by strict confidentiality agreements and are only permitted to use your data to provide services on our behalf.
Ownkey may disclose your personal information if required by law, such as in response to a subpoena, court order, or other legal processes. We also reserve the right to share your data to protect our rights, enforce our terms, and ensure the safety of our users. If Ownkey undergoes a business transaction like a merger, acquisition, or sale of assets, your personal information may be transferred as part of that deal. We'll ensure that the new entity continues to protect your data according to this Privacy Policy. We may share certain data with third-party marketing and analytics partners to help us understand how users engage with Ownkey and to provide you with personalized content and ads. These partners may use cookies and other tracking technologies to gather this information.
4. Data Security
We take the security of your personal information seriously. We use industry-standard encryption to protect your data during transmission and at rest. Our platform is equipped with robust access controls to ensure that only authorized personnel can access your information. Regular security audits help us maintain the integrity of our systems. In the unlikely event of a data breach, Ownkey has a comprehensive response plan in place. We will promptly notify affected users and take all necessary steps to contain the breach, mitigate any harm, and comply with legal obligations regarding breach disclosure.
While we do our part to protect your data, security is a shared responsibility. We encourage you to create strong passwords, change them regularly, and never share your login details with others. Additionally, enabling two-factor authentication (2FA) or OTP verification adds an extra layer of security to your account.
5. Your Privacy Rights
You have the right to access the personal data we hold about you. If you find any inaccuracies, you can request that we correct or update this information to ensure it's accurate and complete. You can request that we delete your personal data from our systems. This is often referred to as the "right to be forgotten." We will honor such requests unless we are required to retain the data by law or for legitimate business purposes. If you believe we're processing your data in a way that you don't agree with, you have the right to object or request that we restrict certain types of processing. We will review your request and comply if applicable.
You can request a copy of your data in a commonly used, machine-readable format, which you can transfer to another service provider if you choose. This right helps you move, copy, or transfer your data with ease. To exercise any of these rights, simply contact us through the methods provided on our site. We'll guide you through the process and ensure your request is handled promptly and securely.
6. Cookies and Tracking Technologies
Ownkey uses a variety of cookies to enhance your experience on our platform. These include:
- Session Cookies: Temporary cookies that expire once you close your browser.
- Persistent Cookies: Remain on your device for a set period, helping us remember your preferences.
- Third-Party Cookies: Set by external services we use for functionality, analytics, and advertising.
We use cookies to improve site functionality, track user behavior for analytics, and deliver personalized content and ads. They help us understand how you interact with our platform so we can make it better. You can manage your cookie preferences directly through your browser settings. Most browsers allow you to block or delete cookies, but please note that disabling cookies might affect your experience on Ownkey. In addition to cookies, we use other tracking technologies like web beacons and pixel tags to understand user engagement with our content. These tools help us measure the effectiveness of our advertising and improve our services.
7. Third-Party Links and Services
Ownkey may include links to third-party websites or services within our platform to enhance your experience. These links might direct you to external sites or services that are not controlled by Ownkey, such as property listings hosted elsewhere or services provided by external vendors. It's important to note that these third-party sites have their own privacy practices, which may differ from Ownkey's. We encourage you to review their privacy policies to understand how they handle your data.
Ownkey is not responsible for the content, privacy practices, or services offered by third-party sites. Your interactions with these sites are solely at your own risk, and Ownkey disclaims any liability arising from your use of third-party services or content.
8. Children's Privacy
Ownkey is designed for users who are at least 18 years old. We do not knowingly allow individuals under this age to use our platform or create accounts.
We do not intentionally collect personal information from minors under the age of 18. If we discover that we have inadvertently collected such data, we will take immediate steps to delete it from our records. If you are a parent or guardian and believe that your child under 18 has provided us with personal information, please contact us immediately. We will work with you to ensure that the data is promptly removed and take any necessary steps to protect your child's privacy.
9. International Data Transfers
Ownkey operates on a global scale, which means your personal data might be transferred to, and stored in, countries outside your own. These transfers are necessary for us to provide you with the best service, no matter where you are. We comply with all applicable international data protection laws, such as the General Data Protection Regulation (GDPR) in the European Union. This ensures that your data is handled with the same level of protection, no matter where it's processed.
To protect your data during international transfers, we use standard contractual clauses and other legally recognized safeguards. These measures ensure that your personal information remains secure, even when processed in countries that may have different data protection standards.
10. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This duration is determined by various factors, including legal requirements, the nature of the data, and the need to resolve disputes or enforce our agreements. Typically, we keep your data for as long as you have an active account with Ownkey. Once your account is closed, or when your data is no longer needed for our services, we will securely delete or anonymize your information in accordance with applicable laws.
When it's time to dispose of your data, we take all necessary precautions to ensure it's done securely. This includes using industry-standard practices like encryption and secure deletion methods to prevent unauthorized access or recovery of your information.
11. Changes to This Privacy Policy
From time to time, we may need to update this Privacy Policy to reflect changes in our practices, legal requirements, or the services we offer. When we do, we will ensure that the revised policy is clearly posted and easily accessible.If we make significant changes, we'll notify you directly—either through an email to the address associated with your account or by placing a prominent notice on our platform. We want to make sure you're fully informed about how your data is handled.
By continuing to use Ownkey after any changes to this Privacy Policy, you're agreeing to the updated terms. If you disagree with any modifications, your best course of action is to stop using the platform. We value your trust and aim to keep you informed every step of the way.
12. Your Consent
By using Ownkey, you consent to the terms outlined in this Privacy Policy. This means you agree to how we collect, use, and protect your personal information as described.
When you create an account, use our services, or continue using the platform after updates to the policy, you're providing your consent. We record this consent electronically, ensuring compliance with legal standards. If you change your mind, you can withdraw your consent at any time by contacting us directly. However, please note that withdrawing consent may limit your ability to use certain features of Ownkey.